Cancellation & Refund Policy

Cancellation & Refund Policy

Subscription cancellation and refund handling should follow the customer's signed quotation, subscription agreement, invoice terms and the rules displayed in the Ranwell Business OS billing portal.

General approach
- Customers may request cancellation through Ranwell Support or the commercial contact channel.
- Cancellation does not automatically erase company business records.
- Where a subscription ends, the workspace may move to restricted or read-only access according to the applicable retention arrangement.
- Refund eligibility, if any, depends on the commercial agreement, payment method, service period already consumed and applicable law.

IMPORTANT: This policy is a draft operational template and should be legally reviewed before public commercial launch.